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Working with a Resistant Team as a Scrum Master

As a Scrum Master, you may encounter a team that is resistant to the framework but is still able to get things done despite not following a consistent system. This can be a challenging situation, but it is not impossible to work with. Here are some tips to help you work with a resistant team as a Scrum Master:

Understand the Resistance

The first step in working with a resistant team is to understand the reasons behind their resistance. Some common reasons include a lack of understanding of the framework, a fear of change, or a belief that their current system works better. By understanding the root cause of their resistance, you can tailor your approach to address their concerns and increase their buy-in.

Communicate the Benefits

Once you understand the reasons behind the resistance, you need to communicate the benefits of the Scrum framework. This includes increased transparency, better communication, and a focus on delivering value to the customer. By highlighting these benefits, you can help the team understand how the framework can help them improve their work.

Start Small

When working with a resistant team, it is important to start small. Instead of trying to implement the entire framework at once, focus on one or two key practices that can help the team improve their work. For example, you might start with daily stand-up meetings or sprint planning sessions. By starting small, you can help the team see the benefits of the framework without overwhelming them with too much change at once.

Be Patient

Working with a resistant team can be frustrating, but it is important to be patient. Change takes time, and it may take several sprints before the team fully embraces the framework. Be persistent in your efforts and continue to communicate the benefits of the framework. Over time, the team will begin to see the value in the Scrum framework and will be more willing to adopt additional practices.


Working with a resistant team can be a challenge, but it is not impossible. By understanding the reasons behind their resistance, communicating the benefits of the framework, starting small, and being patient, you can help the team embrace the Scrum framework and improve their work. Remember, change takes time, so stay persistent and keep working towards your goals.


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